Bryson Care requires: Emergency Relief Initiative: Administrator
Fixed Term until 31st March 2025 (possibility of extension) Belfast(Monday – Friday) Up to 35 hours per week £13.12 per hour
Bryson Care Emergency Relief team are recruiting for an administrator to work as part of a team with the processing and delivery of direct support to households that have been identified to be in emergency need.
What you’ll be doing:
To capture client information from a dedicated online application site.
To verify evidence of client eligibility for support against a clear set of criteria.
Process requests for support within agreed timelines
Communicate with individuals or families and benefitting from the support.
To process agreed high volumes of applications each day
To transfer data accurately and in keeping with GDPR protocols
To safely store and protect client records
To provide excellent customer service when dealing with enquiries received by the applicants and other internal and external stakeholders.
Essential Criteria
A minimum of 4 GCSE’s or equivalent, including English Language and Maths
Minimum of 1 years paid / unpaid in a processing / administrative role including the use of Microsoft Office / Email / Internet
Experience of customer interaction via telephone
Proven experience of communicating both orally and in writing
Proven ability in the use of Microsoft package – Excel. Word and Outlook
Desirable Criteria
Experience of processing high volumes of applications within a time limited period
Application:
Application packs are downloadable from https://bryson.getgotjobs.co.uk/home.
Closing date is 12pm Friday 24th January 2025
Please note, we reserve the right to close this role early.