Recycling Improvement Officer
(Ref: R/RIO/M/260)
Permanent | Monday–Friday
7:30 AM – 4:00 PM
£30,000 – £32,000/annum
Join the Green Team!
We are seeking a proactive and engaging Recycling Improvement Officer to carry out service monitoring and help drive improvements within our Kerbside department. This role is responsible for ensuring service quality, operational accuracy, and compliance across our collection services, working closely with collection crews and management to identify issues, develop solutions, and maintain high customer service standards.
This role is approximately 70% field-based monitoring.
What you NEED to bring to the table:
- Experience in a service delivery or customer-facing role
- Experience recording, analysing, and reporting information accurately
- Experience working with frontline staff in a waste/manufacturing/similar environment
- Experience of using standard IT packages e.g., Microsoft Office, Excel, and Word
- Current UK driving license with at least 6 months’ experience and access to own transport
Bonus Points if you’ve got:
- Experience demonstrating leadership or supervisory skills, including guiding, mentoring, or influencing colleagues to improve performance
Who are you?
- Able to communicate confidently and professionally, using clear verbal and written communication
- Builds positive working relationships and can influence behaviour constructively
- Shows strong attention to detail
- Ability to remain adaptable in a busy, fast-paced operational environment
Deadline to Apply:
Get your application in by Thursday 19th March 2026 at 12noon sharp!
Heads up: We might close the role early if the right person rolls in – so don’t hang about!