Bryson Care requires:
- Emergency Relief Initiative: Administrator
- Fixed Term until 31st March 2025 (possibility of extension)
- Belfast
- (Monday – Friday)
- Up to 35 hours per week
- £13.12 per hour
Bryson Care Emergency Relief team are recruiting for an administrator to work as part of a team with the processing and delivery of direct support to households that have been identified to be in emergency need.
What you’ll be doing:
- To capture client information from a dedicated online application site.
- To verify evidence of client eligibility for support against a clear set of criteria.
- Process requests for support within agreed timelines
- Communicate with individuals or families and benefitting from the support.
- To process agreed high volumes of applications each day
- To transfer data accurately and in keeping with GDPR protocols
- To safely store and protect client records
- To provide excellent customer service when dealing with enquiries received by the applicants and other internal and external stakeholders.
Essential Criteria
- A minimum of 4 GCSE’s or equivalent, including English Language and Maths
- Minimum of 1 years paid / unpaid in a processing / administrative role including the use of Microsoft Office / Email / Internet
- Experience of customer interaction via telephone
- Proven experience of communicating both orally and in writing
- Proven ability in the use of Microsoft package – Excel. Word and Outlook
Desirable Criteria
Experience of processing high volumes of applications within a time limited period
Closing date is 1pm Wednesday 20th November 2024
Please note, we reserve the right to close this role early.